Terms of service
Website www.oshora.com, owned and operated by NCR DATA VOIZ COMM PVT. LTD. By accessing or using our website, you agree to comply with the following terms and conditions.
Product Information
All products listed on Oshora are standard items with detailed descriptions and product datasheets. Please review product details carefully. If you have any questions, contact us at tellme@oshora.com or call +91-9582208288 before placing your order.
Shipping & Delivery
Standard shipping takes 5-6 working days. In the event of unavoidable delays, we will notify you with the updated delivery status. Please note that once a product has been dispatched, it cannot be cancelled or refunded.
No Refund /Return Policy
We do not accept refunds /returns as we believe that you will check the product specifications and datasheets properly before purchase. Ensure you are fully satisfied with the product specifications before making a purchase.
Replacement for Damaged Products
Only products received in a damaged condition are eligible for replacement. To validate a damage claim, please follow these guidelines:
- Record a video while unwrapping the package upon delivery.
- In case of damage, send the video evidence to tellme@oshora.com or call +91-9582208288.
We will address and resolve the issue to your satisfaction.
If you receive a damaged product, please record a video as proof and share it with us. This will help us verify the issue and quickly begin the refund process.
Once verified, your refund will be processed, and the amount will be credited to your account within 72 hours.
Contact Information
For any inquiries or assistance, please contact us at:
- Email: tellme@oshora.com
- Phone: +91-9582208288
By using this Website, you acknowledge and agree to these terms and conditions.